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Returns & Exchanges
At Koko Fashion, we want you to love your style. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
1
Check Eligibility
Ensure your items are unworn, unwashed, and have all original Koko Fashion tags still attached.
2
Initiate Request
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
3
Package and Ship
Securely pack your items and attach the prepaid shipping label provided via email, then drop it off at any authorized courier location.
4
Receive Refund
Once our warehouse inspects your return, a refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing