Frequently Asked Questions
Everything you need to know about shopping with Koko Fashion.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your process.
Do you ship internationally?
Yes, Koko Fashion ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
Koko Fashion is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner only with factories that meet our strict fair-labor standards.